Create Your First Chatbot
A chatbot holds its own training, knowledge, memory, actions, tools, and general settings. Create separate chatbots when different WhatsApp numbers need different behaviour.
Create a Chatbot
- Open Chatbots from the sidebar.
- Click Create Chatbot.
- Enter a Chatbot Name.
- In Live Mode, select a WhatsApp device now or connect one later.
- Optionally add a description and labels or tags.
- Click Create Chatbot.
The name and description are for your ReplyLa workspace. Customers see the profile details of the connected WhatsApp Business account.
Device Assignment
A device can belong to only one chatbot at a time. The device selector shows whether each available device is Connected, Disconnected, or Pending.
You can create and train a chatbot without a device, but it cannot receive or reply to live WhatsApp messages until a device is connected.
Labels and Tags
Labels help organize the chatbot list. Enter a new label or choose an existing suggestion, then press Enter or click Add.
Chatbot labels are for workspace organization. Contact labels used by Inbox and Auto Label are managed separately in Contacts.
Plan Limit
The number of chatbots you can create depends on your subscription. If the creation page shows Plan limit reached, open the plan page to review the current allowance and available upgrades.
Next Step
Continue to Train Your AI and add the business information the chatbot needs.
Video Walkthrough
The video below may show an older button label or layout, but the basic creation flow is the same.